The Manage User Accounts screen lets you find, add, and import users. Click the steps to learn more about managing user accounts.
1. Finding a User
2. Deactivating a User
3. Editing a User Account
4. Editing Post Promotion Students
5. Adding a User
6. Importing a Group of Users
1. Finding a User
- Click the Users tab, and then click Manage User Accounts.
- On the Manage User Accounts screen, select the User Type.
- If you manage more than one school, then you can select a specific school from the list.
- To find a student account that has been deactivated, select the Show inactive accounts check box.
- To find a specific user, enter the First name, Last name, or User name.
- Click Find.
- To view the account details of the user click the User Name in the list.
- Find the user that you want to deactivate.
- On the Edit User screen, click the Inactive radio button in the Account status area.

- Click Save.
- Read the message that appears, and click OK. You return to the Manage User Accounts screen.
Notes
If the user being deactivated is a student flagged for Soar to Success:
• A message tells you that the student’s record and assignments in Soar to Success will be deleted.
• The Soar to Success flag is removed from the student’s record.
• The student’s account and assignments are deleted from Soar to Success.
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3. Editing a User Account
- Find the user whose details you want to edit.
- You can edit one or more details of the user such as First name, Middle initial, Last name, and Password.
- For a school administrator, you can also edit the Title and Email address.
- For a teacher, you can also edit the Grade, Title, and Email address.
- For a student, you can also edit the Grade, English Proficiency, Ethnicity, Special Conditions, Special Services, and Economic Status.
- Click Save.
- Read the message that appears, and click OK. You return to the Manage User Accounts screen.
Note
• If you edit a student flagged for Soar to Success, the student’s record is updated, and a request is sent to Soar to Success to update the student’s account.
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4. Editing Post Promotion Students
- Click Users tab.
- On the Manage User Accounts screen, select the User Type from the dropdown list in the Find user accounts area. As you are editing a student’s user account, select Student.
- You can also enter the First name, Last name, or User name.
- Click Find.
- If have not entered the First name, Last name, or User name, clicking Find will show a list of all the students in your school.
- Click a student’s User Name in the Available user accounts area.
- Select the promoted grade from the Grade dropdown list.
- Click the Active button in the Account Status area to change the status of the student.
- You can update the other fields as required.
- If you save the update without changing the status to Active, you will receive an error message.
- Click Save.
- Click OK on the message that appears. The student’s record is updated, and you return to the Manage User Accounts screen.
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